Incident Response (IR)

Respond Effectively and Recover Fast with 24/7 Cyber Incident Response Retainer Services.

When a cyber incident strikes, quick decision-making and control are crucial. CyberCrowd’s Incident Response Retainer (IRR) provides a proactive framework, leveraging our expertise in current and emerging threats. With pre-defined terms, you have a trusted partner ready to act swiftly, reducing response times and mitigating breach impacts.

Cyber threats can occur anytime, day or night. CyberCrowd’s 24/7 support ensures immediate response to threats. Our Emergency Response team is always on standby, ready to assist the moment a threat is detected.

Our Emergency Incident Response Retainer Service offers both remote and onsite support, enabling rapid decision-making and containment. This minimises disruption to your operations and protects your organisation’s reputation.

Benefits of an Emergency Response Retainer

CyberCrowd’s Emergency Incident Response Retainer Service offers tailored solutions, delivering vital support during cyber emergencies, backed by certified cybersecurity specialists at every step.
  • Incident response experts available within defined SLAs.
  • The on-boarding workshop sets pre-negotiated terms, accelerating investigative timelines.
  • Utilising the pre-agreed response playbook significantly reduces incident response times.
  • Dedicated 24/7 hotline number and best practice guidelines provided.
  • Cybersecurity experts on standby for suspected incidents.
  • Access to proactive cybersecurity service offerings.
  • Reduced costs related to the time spent and tools used.
  • Tailored retainer services to fit your needs and budget.

Immediate Response to Cyber Threats, Anytime, Any Day, Anywhere

Given the urgency of cyber threats, an incident response retainer with pre-approved terms ensures immediate expert assistance. CyberCrowd provides a swift emergency response process based on industry best practices to handle various incidents, including:

  • Advanced Persistent Threats (APTs)
  • Business Email Compromise (BEC) / Email Fraud / Impersonation Attacks
  • Data Theft
  • Espionage
  • Sabotage / (Targeted) Ransomware / Extortion
  • Unauthorised Access

When a breach occurs, you need a rapid and precise incident response team leveraging threat intelligence to respond decisively.

On-demand Team
The CyberCrowd Incident Response (IR) team brings expert knowledge to manage complex cybersecurity incidents, reducing your exposure to threats, risks, and costs.
Technology and Tools

CyberCrowd’s Threat Intelligence platform delivers real-time visibility for swift incident response and recovery. It centralises interactions, ensuring a complete communication audit trail.

Methodology and Tailored Approach

Harness CyberCrowd’s expertise, technology, and processes to efficiently identify and contain threats. Get critical updates and early warnings on cyber threats and malicious traffic.


Facing a cyber incident can be daunting, but with CyberCrowd’s Emergency Incident Response Retainer, you have a dedicated team ready to assist 24/7.

The Result: Efficient response for rapid recovery and reduced impact.

Ready to get started?

Contact us whether your organisation needs immediate assistance, or you want to discuss your incident readiness and response needs in more detail.

Incidents can be extremely costly, and we have a tiered model to align with your budget and security objectives.

Reduce incident response time and accelerate recovery with CyberCrowd’s Emergency Incident Response Retainer Services

Managed Detection & Response Services via CyberCrowd’s 24/7/365 UK Security Operations Centre. Find out more and take a video tour HERE.

Who are CyberCrowd? Watch the video.