Information Security

Respond Effectively and Recover Fast with 24/7 Cyber Incident Response Retainer Services

In today’s rapidly evolving cyber threat landscape, organisations face unprecedented challenges in safeguarding their data and maintaining operational integrity. Cyber attacks are becoming increasingly sophisticated, with tactics evolving to outpace traditional defensive measures. One of the most alarming trends is the shift in ransomware attacks from merely encrypting data to prioritising data theft, followed by extortion. Attackers now threaten to release stolen data if the ransom is not paid, complicating the defence mechanisms as organisations must rigorously protect data confidentiality.

The Growing Threat Landscape

Cyber attacks have evolved dramatically. In the past, ransomware typically focused on encrypting a victim’s data, rendering it inaccessible until a ransom was paid. However, modern ransomware variants often incorporate data theft into their strategies, threatening to publish or sell sensitive information unless their demands are met. This dual threat not only disrupts business operations but also puts sensitive data at risk, leading to significant reputational and financial damage.

Why This Matters to Our Customers:

  1. Increased Risk of Data Breaches and Extortion Attacks: With the rise of sophisticated ransomware, the likelihood of data breaches has surged. Attackers can now exfiltrate and leverage sensitive information, making the stakes higher than ever.
  2. Need for Enhanced Data Protection Measures: To counter these threats, organisations must implement robust data protection strategies, including advanced encryption and comprehensive data management practices.
  3. Importance of a Comprehensive Incident Response Plan: A well-structured incident response plan is crucial for quick, effective action in the event of a breach, minimising damage and ensuring rapid recovery.

CyberCrowd’s Incident Response Retainer (IRR) Services

At CyberCrowd, we understand the critical importance of being prepared for any cyber threat. Our Incident Response Retainer (IRR) service provides a proactive framework, leveraging our expertise to address current and emerging threats efficiently. Here’s why our customers trust and rely on our services:

Immediate and Expert Assistance
When a cyber incident strikes, immediate action is essential. CyberCrowd’s 24/7 Incident Response Retainer service ensures you have access to certified cyber security specialists around the clock. Our Emergency Response team is always on standby, ready to assist the moment a threat is detected, providing both remote and onsite support to ensure rapid decision-making and containment.

Benefits of an Emergency Response Retainer

  • Incident Response Experts Within Defined SLAs: Guaranteeing quick access to seasoned professionals when you need them the most.
  • Accelerated Investigative Timelines: Our onboarding workshop and pre-negotiated terms streamline the incident response process.
  • Reduced Response Times: Utilising a pre-agreed response playbook enables us to act swiftly and efficiently.
  • 24/7 Hotline and Best Practice Guidelines: Ensuring you’re always prepared to handle any cyber threat.
  • Proactive Cyber Security Services: Access to ongoing support and preventive measures to strengthen your security posture.
  • Cost Efficiency: Our retainer services are tailored to your specific needs and budget, providing value and reducing overall response costs.

Comprehensive Coverage for Diverse Threats
CyberCrowd’s IRR services are designed to handle a wide range of cyber threats, including:

  • Advanced Persistent Threats (APTs)
  • Business Email Compromise (BEC) / Email Fraud / Impersonation Attacks
  • Data Theft
  • Espionage
  • Sabotage / Targeted Ransomware / Extortion
  • Unauthorised Access

What You Can Do
To enhance your organisation’s cyber resilience, consider the following steps:

  • Implement Strong Data Encryption and Regular Backup Procedures: Protect your data at rest and in transit to prevent unauthorised access and ensure you can recover quickly from disruptions.
  • Develop and Test a Robust Incident Response Plan: Regularly updating and testing your response plan ensures your team is prepared to act decisively when an incident occurs.

Ready to Get Started?
Facing a cyber incident can be daunting, but with CyberCrowd’s Emergency Incident Response Retainer, you have a dedicated team ready to assist 24/7. Our tailored services align with your budget and security objectives, ensuring an efficient response for rapid recovery and reduced impact.

Contact us today to discuss your incident readiness and response needs in more detail or to get immediate assistance.


Protect your organisation with the expertise and assurance of CyberCrowd’s Incident Response Retainer services – your trusted partner in navigating the complexities of today’s cyber threat landscape.

Visit the CyberCrowd Incident Response webpage for more information and to download the datasheet – HERE.