Our client provides an outsourced IT solution to 100’s of their clients ranging from local businesses to larger organisations. Offering a 24/7 IT support service for both physical and cloud-based systems, our client is the first point of call for a wide range of IT queries.
The Challenge
With an expansive landscape of customers comes a broad selection of cyber security and data protection issues. Some of the challenges faced include:
Ensuring standard builds are optimised for security as well as performance
Independent audit of patch management
Updating on new vulnerabilities
Cyber and technical skills often outweighing data protection skills
Requirement to achieve security accreditation for their clients
Our Solution
CyberCrowd were able to provide a flexible and comprehensive service by providing a seamless offering over our clients. Whether it was responding to a data breach or taking a customer through the ISO27001 process, we have worked side by side with our client across multiple end users.